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          Frequently Asked Questions

          We've put together some of our most commonly asked questions. 
          If you can't find the answers you're looking for, please contact us.

          Yes! Our seat covers are 100% waterproof, rot-proof and life-proof. Over 100,000 hardworking legends have given our seat covers a thrashing - farmers, contractors, surfers, plumbers, truck drivers, builders, hunters, workers and adventurers. 

          It’s important to give your seat covers a little TLC to keep them working just as hard as you do. Follow these steps to clean your seat covers every couple of months.

          1. Vacuum covers to remove loose dirt, dust and gravel.
          2. Remove the cover from the seat.
          3. Hose off any loose dirt with cold running water.
          4. Put seat cover in bucket of cold water and leave to soak for several minutes.
          5. Use a gentle bristle brush to give seat cover a light scrub.
          6. If it is still dirty, leave to soak in a bucket of warm water overnight.
          7. Lie flat or hang to dry before putting them back on your vehicle.
          8. Your cover may fade slightly after cleaning.

          You can read our comprehensive guide on How to Clean your car seat covers here

          It’s pretty important to make sure you fit our car covers correctly to ensure complete protection through any rough wear.

          You can read our comprehensive guide to fitting your Rugged Valley car seat covers here.

          Slate grey is great for hiding dirt, mud and grime. Whereas black is better for hiding oil and grease.

          They are 100% made in New Zealand at our factory in Masterton. By a small team of clever cutters and machinists.

          Take a tour of our factory here.

          Custom fit all the way! We understand that Kiwis need seat covers that can take a thrashing. We've seen enough of those cheap, stretchy universal covers - they don't last, don't stay on the seat and end up costing you money.

          We only work with the highest quality, durable materials to create our robust and rugged car seat covers. Our car seat covers are made from the most heavy-duty canvas material, the strongest nylon thread, and the softest cotton drill. 12oz canvas is an extremely durable plain-woven fabric. We chose to manufacture our seat covers from canvas because it is well renowned for its durability. This heavy-duty fabric is made from a blend of polyester and cotton. Cotton drill is a high strength mid weight cloth, which is both abrasion and water resistant. It is also coated with UV protection and rot/mildew resistant finish.

          Click here to read more about our materials.

          All Rugged Valley products are designed, manufactured, tested and continuously improved by our team in Masterton, New Zealand. We understand and know how tough Kiwis can be with their vehicle’s day in and day out. So, we design and test all of our products to stand up to the rigorous day in and day out thrashing tough Kiwis give them.

          It kinda depends on what kind of work you do and just how rough you are on your vehicle. We have tested our products and they can withstand some pretty hard wear and tear for around 6 years. Some of our customers have seen them last for 8+ years. We guarantee them for 2 years, to find out more about our guarantee click here.

          We make car seat covers for most popular vehicles that hard working legends drive. You can search by Make, model and year on our website to see if we have products already made for your vehicle.

          Yep! We offer a range of specialty canvas colours and you can get them printed with your own logo or design.

          To find out about our custom options click here.

          Rugged Valley normally use New Zealand Couriers for all freight, with full traceability. Flat Rate shipping charges will be shown in the shopping cart.

          For more shipping information click here.

          We stand by our staunch 2-year guarantee because we truly believe in gear that works. To read more about our guarantee click here.

          If the product you’ve purchased isn’t what you were expecting, is the wrong fit / colour / design or you have changed your mind, you may return it within 30 days in original condition and packaging and exchange it for another product, store credit, or a refund back to your original payment method. You can read more about our Returns Policy here.

          We offer a range of payment options, including credit card and laybuy. Simply add your items to your cart and proceed through to the check out.

          Hey Kiwis, current lead times: 2-3 weeks for non-stock seat covers. 10-12 weeks for non-stock floormats/dashmats. 1-2 days for any item instock. Website doesn't show stock levels, so feel free to give us a call to confirm for your items.